To date, the TRANSFORMATION Team has collected patient reported experiences, impacts and outcomes from 2000+ primary care patients in Central Zone, Nova Scotia, Eastern Ontario, Ontario and Fraser East, British Columbia; engaged primary care patients through deliberative dialogues in these three sites; and completed a policy document review assessing their guidance for innovations in CBPHC. They have built active International and regional advisory stakeholder committees, engaged in local performance measurement initiatives across Canada, and built team and trainee capacity in using relevant research methods and tools. They have collaborated on developing a social vulnerability index which will be used to report on healthcare equity. Their work suggests segmenting populations to monitor performance across different domains of PHC is important. The TRANSFORMATION Team has also piloted an automated survey system for collecting patient experience data – a cost-effective and innovative ‘first’ in Canada. Further piloting has evolved in other jurisdictions and new collaborations with a software company have emerged from this work.
Jacqueline Kueper is a PhD candidate in the Schulich School of Medicine and Dentistry at Western University. Previously, she completed an MSc in Epidemiology and Biostatistics at Western University and a BSc in Psychology and Interdisciplinary Life Sciences at McGill University. Jacqueline’s research interests include learning health systems, artificial intelligence, primary health care, and outcome […]
Wasem Alsabbagh received his bachelor of science in pharmacy from Damascus University, Syria in 2000. He received his Pharmacy Examining Board of Canada (PEBC) and Ontario pharmacist licence in 2006 and practised as a hospital pharmacist until 2008 when he started his PhD from the University of Saskatchewan. He received his PhD in pharmacoepidemiology and […]
One of our submissions to NAPCRG 2017 – Johnston et al., Citizen, Consumer, and Patient Roles in Using Publicly Reported Primary Healthcare Performance Information: Lessons From Citizen-Patient Dialogues in Three Canadian Provinces – has been selected as one of the 20 highest rated submissions from over 400 oral presentations.