To date, the TRANSFORMATION Team has collected patient reported experiences, impacts and outcomes from 2000+ primary care patients in Central Zone, Nova Scotia, Eastern Ontario, Ontario and Fraser East, British Columbia; engaged primary care patients through deliberative dialogues in these three sites; and completed a policy document review assessing their guidance for innovations in CBPHC. They have built active International and regional advisory stakeholder committees, engaged in local performance measurement initiatives across Canada, and built team and trainee capacity in using relevant research methods and tools. They have collaborated on developing a social vulnerability index which will be used to report on healthcare equity. Their work suggests segmenting populations to monitor performance across different domains of PHC is important. The TRANSFORMATION Team has also piloted an automated survey system for collecting patient experience data – a cost-effective and innovative ‘first’ in Canada. Further piloting has evolved in other jurisdictions and new collaborations with a software company have emerged from this work.
The TRANSFORMATION team was well-represented at NAPCRG 2019. Team members participated in a number of different presentations, including two TRANSFORMATION-specific presentations. Learn more at the NAPCRG 2019 page.
Morgan Slater is a postdoctoral fellow with the Department of Family Medicine at Queen’s University and part of the inaugural cohort of Health System Impact Fellows, funded by the Canadian Institutes of Health Research. She received her BASc in Systems Design Engineering from the University of Waterloo, a MSc in Community Health Sciences (University of […]
Jacqueline Kueper is a PhD candidate in the Schulich School of Medicine and Dentistry at Western University. Previously, she completed an MSc in Epidemiology and Biostatistics at Western University and a BSc in Psychology and Interdisciplinary Life Sciences at McGill University. Jacqueline’s research interests include learning health systems, artificial intelligence, primary health care, and outcome […]